Fiona is an experienced operations and client services leader with more than 20 years’ experience in professional services delivering workforce, talent, and organisational solutions to the public sector, not-for-profit, and commercial sectors. Known for her ability to link stakeholders, service delivery and strategy she drives a people-first approach to operational and financial outcomes. Her career spans Australia, Southeast Asia, and the Middle East, with leadership roles across tourism, hospitality, executive search, and talent advisory. She has co-found an executive search business, led strategic operational projects, secured major government tenders, elevated brand and service performance, and contributed to substantial growth journeys. Fiona is valued for her ability to partner with C-suite executives and boards to shape effective solutions. She continues to support organisations through project-based consulting focused on operational optimisation, client service strategy, and talent-focused transformation.