The Australian Digital Inclusion Index shows stark divides: Australians in public housing score 11.6 points lower than the national average in digital ability. Older Australians, people with lower incomes, and remote communities also lag.
These are the very groups many NFPs serve. If our own systems and staff aren’t digitally capable, how can we help bridge these gaps?
Digital readiness is more than efficiency, it’s equity. It ensures vulnerable communities aren’t left behind.
For CEOs, this means investing in staff training, digital systems, and accessible service delivery. It’s about meeting people where they are and helping them take the next step.
How is your organisation tackling digital inclusion internally and externally?
Not sure where to start? Let Momentum help. Enquire now.
